English Conversation Practice - Getting a Purchased Fixed

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LISTEN TO THE CONVERSATION

Practice Speaking - Select a Conversation Partner
conversation partner A
SPEAK WITH SALES CLERK
conversation partner B
SPEAK WITH CUSTOMER



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Sales clerk: Hello. How can I help you?
Customer: I bought a laptop last week and I'm not happy with it.
Sales clerk: What is wrong with it?
Customer: It is very slow.
Sales clerk: We can definitely help you with that problem. Can you bring it to the store today?
Customer: Yes. Can I bring it after work around 6 PM?
Sales clerk: Absolutely! I will try to find out what the problem is.
Customer: Thank you! This is great after sales service.
Sales clerk: We think supporting our customers after the purchase is also very important.
Customer: I will definitely be back for your other products.






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