English Conversation Practice - Getting a Refund

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LISTEN TO THE CONVERSATION

Practice Speaking - Select a Conversation Partner
conversation partner A
SPEAK WITH CUSTOMER
conversation partner B
SPEAK WITH STORE CLERK



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Customer: I would like to return this jacket.
Store clerk: Is there something wrong with it?
Customer: It does not fit.
Store clerk: Would you like to exchange it for another size?
Customer: No. I would just like a refund please.
Store clerk: Ok. The full amount will go back on your credit card.






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