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English Conversation Practice - Lost Reservation
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SPEAK WITH SUSAN
SPEAK WITH MARY
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SUSAN: "Mary, I am so angry!"
MARY: "What happened, Susan?"
SUSAN: "Our hotel lost our reservations?"
MARY: "How did that happen?"
SUSAN: "I don't know. They didn't have a reasonable explanation."
MARY: "Well, can't you just make another reservation?"
SUSAN: "No. They said there are no more rooms available."
MARY: "Oh no! That's terrible."
SUSAN: "We are attending my niece's wedding this weekend and everyone is staying at that hotel."
MARY: "What about another hotel in that area."
SUSAN: "There's going to be a big doctor's conference this weekend. There are no rooms available at any of the nearby hotels."
MARY: "Did the hotel apologize?"
SUSAN: "Yes and they offered us a discount on our next visit."
MARY: "Did you accept it?"
SUSAN: "No. I was so mad. I told them that I would never stay at a place that lost our original reservations."
MARY: "What did they say?"
SUSAN: "They just kept apologizing."
MARY: "What are you going to do?"
SUSAN: "I don't know. My niece is very upset. Our daughter is the photographer."
1. Why is Susan so angry?
The hotel lost her reservations
The hotel overcharged her credit card
The hotel does not have Wi-Fi
The hotel's swimming pool is broken
2. What is going on this weekend?
Susan's niece is getting married
There's a big doctor's conference
Neither A or B
Both A and B
3. What did the hotel offer Susan?
A gift basket
A discount on her next visit
Free room service
4. What is Susan's daughter?
The flower girl
1. The hotel lost her reservations
2. Both A and B
3. A discount on her next visit
4. The photographer
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