English Conversation Practice - Talking to Hotel Staff

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LISTEN TO THE CONVERSATION

Practice Speaking - Select a Conversation Partner
conversation partner A
SPEAK WITH HOTEL CUSTOMER
conversation partner B
SPEAK WITH HOTEL CLERK



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Hotel customer: I'm not happy with my room.
Hotel clerk: May I ask what is wrong?
Hotel customer: I asked for a room with a view. This room has no view.
Hotel clerk: I'm sorry, but we do not have any more rooms available tonight.
Hotel customer: When I made the reservation, I paid for a room with a view.
Hotel clerk: I understand. I'm very sorry, but all of the rooms are occupied.
Hotel customer: This is unacceptable.
Hotel clerk: We will discount your room rate.
Hotel customer: Our company does a lot of business with this hotel. I will be telling my boss about this.
Hotel clerk: May we offer you a free stay next time? It will be a room with a view. I will guarantee it.






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