English Conversation Practice - Transferring a Call

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LISTEN TO THE CONVERSATION

Practice Speaking - Select a Conversation Partner
conversation partner A
SPEAK WITH SALES CLERK
conversation partner B
SPEAK WITH MANAGER



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Sales clerk: The customer wants to speak with the manager.
Manager: What is the problem?
Sales clerk: His order was not delivered and he is very angry.
Manager: Did you try to calm him down?
Sales clerk: Yes. He doesn't want to talk to me anymore.
Manager: Ok. Transfer the customer to me.






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