Basic Listening Lesson #20
Listen to Dialog
Do not view the questions until after you have listened to the audio file. Reading the questions first will not help you improve your English listening skills.
Quiz - View Questions
1. Where is this conversation taking place?
At an electronics store
At a clothing store
At a coffee shop
Over the phone
2. What is the person shopping for?
A tall vanilla latte
A DVD player
Her mother's birthday present
For her boyfriend
3. What did she end up buying for her boyfriend?
Pants and a belt
Shirt and tie
4. What is the return policy of this store?
Return or exchanges allowed with receipt
All sales are final with no returns or exchanges
3 days for returns or exchanges with receipt
1. At a clothing store
2. For her boyfriend
3. Pants and a belt
4. Return or exchanges allowed with receipt
If you are uncertain about the answers to the questions, listen to the audio file again after having read the questions. After you have made all your selections, you may view the answers to see how you did.
Show Conversation Dialog
A: "Welcome. Can I help you with anything?"
B: "Hi. I'm shopping for my boyfriend's birthday. Do you have any suggestions?"
A: "Let's see. How about a nice shirt and tie? You can't go wrong there."
B: "Well. He doesn't wear ties that often."
A: "We have some nice pants. You can also get him a belt with it."
B: "That sounds good. Which one do you recommend?"
A: "These slacks are very popular. He can wear them to dress up a little or on a normal casual day."
B: "I like them. Do you have matching belts?"
A: "Yes. Right over here."
B: "How much are they?"
A: "The pants are on sale for $40, and the belt is $25."
B: "What is your return policy just in case he doesn't like them?"
A: "Just save the receipt and we will gladly return or exchange them for you."
B: "That sounds great. I'll take them."
You should read the Conversation Dialog to help you study after going through the listening lesson. Do not view the Conversation Dialog prior to listening to the audio, or prior to answering all the questions.
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