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English Conversation 41: A Rude Clerk

1. May I speak with...?: a common question used on the phone to ask to talk with a certain person

A) May I speak with James please?
B) One moment please.

A) May I speak with Karen?
B) She is out of the office at the moment. Please call back later.

2. I'm sorry to hear that.: a sentence used after hearing bad or unfortunate news

A) My grandmother is very sick these days.
B) I'm sorry to hear that.

A) I didn't get the job.
B) I'm sorry to hear that.

3. as soon as possible: quickly; fast
  • Please give me your answer as soon as possible.
  • We need to finish this report as soon as possible.

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